Terms of Service

Terms and conditions for services offered

1. Local Citation Service – Terms Of Service

The following Terms of Service apply to Local SEO Packages provided by LocalExperts.co.uk

All work is carried out by LocalExperts.co.uk on the understanding that the client has agreed to LocalExperts.co.uk’s Terms of Service.

1.a. General Terms

This agreement is hereby entered into between LocalExperts.co.uk and the Individual or Company to whom the Invoice is addressed on the date of the first payment received.

LocalExperts.co.uk is authorised to improve the ranking of, and/or positioning the contents of the “Clients” URL, in the search engines and/or directories that are used by the general public.

LocalExperts.co.uk is authorised to improve the ranking of, and/or positioning the contents of the “Clients” URL in the search engines and/or directories that are used by the general public.

Local Citation Services include:

  • Local Citation Audits
  • Keyword research
  • Competitor Analysis
  • Building Citations
  • Editing of “Client” website content where applicable
  • Editing of various HTML tags and page content
  • Creating additional pages
  • Improving rankings of Google My Business listings
  • Link creation and PR outreach
  • Regular reporting

1.b. Payment

“Client” agrees to pay LocalExperts.co.uk an agreed one-off fee, as stated on the website at the time of ordering the services.

Payments may be made by debit card (Visa, Mastercard) or credit card.

1.c. Additional Charges

Charges for extra Local SEO services to be provided by LocalExperts.co.uk will be set out in a written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, charges for any additional services over and above the initial package price, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

1.d. Copyrights and Trademarks

By supplying text, images and other data to LocalExperts.co.uk for inclusion in the customer’s website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

By supplying images, text, or any other data to LocalExperts.co.uk, the customer grants LocalExperts.co.uk permission to use this material freely during an SEO campaign.

Should LocalExperts.co.uk, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow LocalExperts.co.uk to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold LocalExperts.co.uk free from harm in any and all claims resulting from the customer not having obtained all the required copyright, and/or any other necessary permissions.

1.e. Alterations

The customer agrees that changes required over and above the estimated work, or required to be carried out after acceptance of the draft design, will be liable to a separate charge.

The customer also agrees that LocalExperts.co.uk holds no responsibility for any amendments made by any third party, before or after content is published.

1.f. Licensing

Any design, copywriting, drawing, idea or code created for the customer by LocalExperts.co.uk, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of LocalExperts.co.uk and any of its relevant sub-contractors.

LocalExperts.co.uk is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold LocalExperts.co.uk responsible for any such loss or damage. Any claim against LocalExperts.co.uk shall be limited to the relevant fee(s) paid by the customer.

1.g. Project Duration

Any indication given by LocalExperts.co.uk of a project’s duration must be considered by the customer to be an estimation.

LocalExperts.co.uk cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by LocalExperts.co.uk for the initial payment or by date confirmed in writing by LocalExperts.co.uk.

1.h. Rights of Access

The client agrees to allow LocalExperts.co.uk all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow LocalExperts.co.uk access to any computer systems, usernames and passwords required to remove data and failure to comply with these Terms and Conditions will result in contract termination.

The customer agrees to supply LocalExperts.co.uk with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.

1.i. Local Citation Services Completion

LocalExperts.co.uk considers the Citation services complete once final reports for the ordered service have been delivered.

1.j. Cancellation

You may cancel your order at any time, but a refund will not be given due to the nature of the work.

1.k. Disclaimer

LocalExperts.co.uk makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. LocalExperts.co.uk will not be held responsible for any and all damages resulting from products and/or services it supplies.

LocalExperts.co.uk is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold LocalExperts.co.uk responsible for any such loss or damage. Any claim against LocalExperts.co.uk shall be limited to the relevant fee(s) paid by the customer.

1.l. General

These Terms of Service supersede any previous SEO Services – Terms of Service distributed in any form. LocalExperts.co.uk reserves the right to change any rates and any of the Terms of Service at any time and without prior notice.

1.m. Specific Terms – Bronze Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 3 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or headquarter in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings; however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.
  • If the “Client” does not have suitable images of their own for citation creation, LocalExperts.co.uk will attempt to source relevant images from stock photography sources.
  • The “Client” understands that once listings have been submitted they will be charged at an hourly rate of £75 per hour, if something needs to be changed.

1.n. Specific Terms – Silver Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 3 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or headquarter in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings; however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.
  • If the “Client” does not have suitable images of their own for citation creation, LocalExperts.co.uk will attempt to source relevant images from stock photography sources.
  • If the “Client” does not have videos of their own for citation creation, LocalExperts.co.uk is not liable for the cost for a video to be created.
  • The “Client” understands that once listings have been submitted they will be charged at an hourly rate of £75 per hour, if something needs to be changed.

1.o. Specific Terms – Gold Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 3 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or headquarter in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings; however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.
  • If the “Client” does not have suitable images of their own for citation creation, LocalExperts.co.uk will attempt to source relevant images from stock photography sources.
  • If the “Client” does not have videos of their own for citation creation, LocalExperts.co.uk is not liable for the cost for a video to be created.
  • The “Client” understands that once listings have been submitted they will be charged at an hourly rate of £75 per hour, if something needs to be changed.

2. Local SEO Services – Terms Of Service

The following Terms of Service apply to Local SEO Packages provided by LocalExperts.co.uk

All work is carried out by LocalExperts.co.uk on the understanding that the client has agreed to LocalExperts.co.uk’s Terms of Service.

2.a. General Terms

This agreement is hereby entered into between LocalExperts.co.uk and the Individual or Company to whom the Invoice is addressed on the date of the first payment received.

LocalExperts.co.uk agrees to provide the “Client” with Search Engine Optimisation and Reporting Services (if applicable).

LocalExperts.co.uk is authorised to improve the ranking of, and/or positioning the contents of the “Clients” URL, in the search engines and/or directories that are used by the general public.

SEO Services include:

  • Website Audits
  • Keyword research
  • Competitor Analysis
  • Editing of “Client” website content where applicable
  • Editing of various HTML tags and page content
  • Creating additional optimised pages
  • Submitting a website search engines
  • Improving rankings of website pages
  • Link creation and PR outreach
  • Unnatural links and penalty recovery service (on client request, additional charges will be applicable)
  • Regular reporting

2.b. Payment

“Client” agrees to pay LocalExperts.co.uk an agreed monthly fee as stated at the time of subscribing to such services on the website.

Payments may be made by debit card (Visa, Mastercard) or credit card, or in some cases cash or cheque payments may be accepted.

In the rare case that we do accept a cheque for work undertaken, returned cheques will incur an additional fee of £50 per returned cheque. LocalExperts.co.uk reserves the right to consider an account to be in default in the event of a returned cheque.

2.c. Additional Charges

Charges for extra SEO services to be provided by LocalExperts.co.uk will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, charges for any additional services over and above the initial package price, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

2.d. Default

For recurring payments for monthly SEO packages, an account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. LocalExperts.co.uk shall be considered entitled to stop all SEO services, until the amount due has been fully paid.

2.e. Copyrights and Trademarks

By supplying text, images and other data to LocalExperts.co.uk for inclusion in the customer’s website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

By supplying images, text, or any other data to LocalExperts.co.uk, the customer grants LocalExperts.co.uk permission to use this material freely during an SEO campaign.

Should LocalExperts.co.uk, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow LocalExperts.co.uk to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold LocalExperts.co.uk free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

2.f. Alterations

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge.

The customer also agrees that LocalExperts.co.uk holds no responsibility for any amendments made by any third party, before or after content is published.

2.g. Licensing

Any design, copywriting, drawing, idea or code created for the customer by LocalExperts.co.uk, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of LocalExperts.co.uk and any of its relevant sub-contractors.

LocalExperts.co.uk is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold LocalExperts.co.uk responsible for any such loss or damage. Any claim against LocalExperts.co.uk shall be limited to the relevant fee(s) paid by the customer.

2.h. Project Duration

Any indication given by LocalExperts.co.uk of a project’s duration is to be considered by the customer to be an estimation.

LocalExperts.co.uk cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by LocalExperts.co.uk for the initial payment or by date confirmed in writing by LocalExperts.co.uk.

2.i. Rights of Access

The client agrees to allow LocalExperts.co.uk all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow LocalExperts.co.uk access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.

The customer agrees to supply LocalExperts.co.uk with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.

2.j. SEO Services Completion

LocalExperts.co.uk considers the SEO services complete once final reports for the chosen months work has been delivered. As soon as payment has been taken for the next months subscription, services resume.

2.k. Cancellation

Cancellation of SEO services can be made at any time, but refunds will not be considered.

2.l. Disclaimer

LocalExperts.co.uk makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. LocalExperts.co.uk will not be held responsible for any and all damages resulting from products and/or services it supplies.

LocalExperts.co.uk is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold LocalExperts.co.uk responsible for any such loss or damage. Any claim against LocalExperts.co.uk shall be limited to the relevant fee(s) paid by the customer.

2.m. General

These Terms of Service supersede any previous SEO Services – Terms of Service distributed in any form. LocalExperts.co.uk reserves the right to change any rates and any of the Terms of Service at any time and without prior notice.

2.n. Specific Terms – Start-Up Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 3 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • The “Client” may request up to 1 web page to be optimised on their website. No other of the “Clients” website pages search engine rankings will be taken in to consideration when using this service.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or location in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings, however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.

2.o. Specific Terms – Pro Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 6 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • The “Client” may request up to 2 web pages to be optimised on their website. No other of the “Clients” website pages search engine rankings will be taken in to consideration when using this service.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or location in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings, however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.
  • Content for press releases will be at the sole discretion of LocalExperts.co.uk, and will be a single press release distributed to a selection of news outlets. It is at the sole discretion of the news outlets as to whether the press release is published or not.

2.p. Specific Terms – Advanced Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 10 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • The “Client” may request up to 3 web pages to be optimised on their website. No other of the “Clients” website pages search engine rankings will be taken in to consideration when using this service.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or location in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings, however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.
  • Content for press releases will be at the sole discretion of LocalExperts.co.uk, and will be a single press release distributed to a selection of news outlets. It is at the sole discretion of the news outlets as to whether the press release is published or not.

2.q. Specific Terms – Domination Package

  • These terms are in addition to the above General Terms
  • The “Client” may request up to 20 Local Keywords, with a Local Keyword defined as containing a geographical location, for example “Plumber Tunbridge Wells”, where Tunbridge Wells is the geographical location.
  • The “Client” may request up to 5 web pages to be optimised on their website. No other of the “Clients” website pages search engine rankings will be taken in to consideration when using this service.
  • LocalExperts.co.uk has the final decision on which keywords are accepted and may substitute keywords for other alternatives. LocalExperts.co.uk will always confirm the final keyword list with the “Client” before starting any work. Countries are not allowed as a geographical location.
  • Google Places for 1 location will only be accepted if based on an applicable keyword. Keyword must have a valid Google Places result appearing, or LocalExperts.co.uk must agree to the keyword in writing.
  • The “Client” should ideally have an office or location in each chosen location. If the “Client” does not, the “Client” accepts it will be more difficult for LocalExperts.co.uk to achieve the best possible rankings, however LocalExperts.co.uk will attempt to increase rankings using reasonable endeavours.
  • Content for press releases will be at the sole discretion of LocalExperts.co.uk, and will be a single press release distributed to a selection of news outlets. It is at the sole discretion of the news outlets as to whether the press release is published or not.

3. Local Web Design – Terms Of Service

The following Terms of Service apply to Local Web Design services provided by LocalExperts.co.uk

All work is carried out by LocalExperts.co.uk on the understanding that the client has agreed to LocalExperts.co.uk’s Terms of Service.

Copyright is retained by LocalExperts.co.uk on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of design is presented, only one solution is deemed to be given by LocalExperts.co.uk as fulfilling the contract. All other designs remain the property of LocalExperts.co.uk, unless agreed in writing that this arrangement has been changed.

3.a. Project Acceptance

At the time of purchase, LocalExperts.co.uk will provide the customer with a fixed price for the local web design service. If the client requires custom functionality or extras that are not included in the online price, LocalExperts.co.uk will provide the customer with a written estimate or quotation. A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to LocalExperts.co.uk. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept LocalExperts.co.uk’s Terms of Service, or an email acknowledging acceptance of the quotation. No extra work on a project will commence until acceptance of the quotation has been received by LocalExperts.co.uk.

3.b. Payment

The customer will pay the full amount for their chosen web design service when they place an order on the website.

Payments may be made by debit card (Visa, Mastercard) or credit card, or in some cases cash or cheque payments may be accepted.

In the rare case that we do accept a cheque for work undertaken, returned cheques will incur an additional fee of £50 per returned cheque. LocalExperts.co.uk reserves the right to consider an account to be in default in the event of a returned cheque.

3.c. Additional Charges

Charges for extra design services to be provided by LocalExperts.co.uk will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

3.d. Default

For recurring payments, such as hosting, an account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. LocalExperts.co.uk shall be considered entitled to remove the customer’s material from any and all computer systems and web hosting, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.

Removal of such materials does not relieve the customer of its obligation to pay the due amount. Customers whose accounts become default agree to pay LocalExperts.co.uk reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

3.e. Copyrights and Trademarks

By supplying text, images and other data to LocalExperts.co.uk for inclusion in the customer’s website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

By supplying images, text, or any other data to LocalExperts.co.uk, the customer grants LocalExperts.co.uk permission to use this material freely in the pursuit of the design.

Should LocalExperts.co.uk, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow LocalExperts.co.uk to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold LocalExperts.co.uk free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

3.f. Alterations

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge.

The customer also agrees that LocalExperts.co.uk holds no responsibility for any amendments made by any third party, before or after a design is published.

3.g. Licensing

Any design, copywriting, drawing, idea or code created for the customer by LocalExperts.co.uk, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of LocalExperts.co.uk and any of its relevant sub-contractors.

All design work – where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. LocalExperts.co.uk will not be held responsible for any and all damages resulting from such claims.

LocalExperts.co.uk is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold LocalExperts.co.uk responsible for any such loss or damage. Any claim against LocalExperts.co.uk shall be limited to the relevant fee(s) paid by the customer.

3.h. Project Duration

Any indication given by LocalExperts.co.uk of a project’s duration is to be considered by the customer to be an estimation.

LocalExperts.co.uk cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by LocalExperts.co.uk for the initial payment or by date confirmed in writing by LocalExperts.co.uk.

3.i. Rights of Access

The client agrees to allow LocalExperts.co.uk all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow LocalExperts.co.uk access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.

The customer agrees to supply LocalExperts.co.uk with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.

3.j. Project Completion

LocalExperts.co.uk considers the design project complete upon receipt of the customer’s signed Approval ticket. Other services such as printing, display panel production, film work, website uploading, publishing etc either contracted on the clients behalf constitute a separate project and can be treated as a separate charge.

3.k. Cancellation

Cancellation of orders may be made initially by telephone contact, or e-mail, however, if work has commenced, no refund will be given.

3.l. Disclaimer

LocalExperts.co.uk makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. LocalExperts.co.uk will not be held responsible for any and all damages resulting from products and/or services it supplies.

LocalExperts.co.uk is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold LocalExperts.co.uk responsible for any such loss or damage. Any claim against LocalExperts.co.uk shall be limited to the relevant fee(s) paid by the customer.

3.m. General

These Terms of Service supersede any previous Terms of Service distributed in any form. LocalExperts.co.uk reserves the right to change any rates and any of the Terms of Service at any time and without prior notice.

3.n. Specific Terms – Start-Up Package

  • These terms are in addition to the above General Terms
  • The “Client” understands that only 4 pages will be included. Any extra pages that are required will be charged at our hourly rate of £75 per hour.
  • Upon purchase, client will liaise with their account manager and discuss which colours, fonts and content are required for their website. Once this has been agreed, work will commence.
  • Upon completion, “Client” agrees they will be presented with 1 finished design and will be allowed only small alterations such as font selection, colours and content changes that are included in the price. Major layout changes are not included and will incur extra charges based on our hourly rate of £75 per hour.
  • “Client” agrees that their website will be developed on a
    premium template built and designed by a third party.
  • “Client” agrees that their website will be accessible and editable via the WordPress CMS.
  • Ecommerce functionality is not included in this package. If E-commerce functionality is required an additional payment of £500 will be required.

3.o. Specific Terms – Professional Package

  • These terms are in addition to the above General Terms
  • The “Client” understands that only 5 pages will be included. Any extra pages that are required will be charged at our hourly rate of £75 per hour.
  • Upon purchase, client will liaise with their account manager and discuss which colours, fonts and content are required for their website. Once this has been agreed, work will commence.
  • Upon completion, “Client” agrees they will be presented with 1 finished design and will be allowed only small alterations such as font selection, colours and content changes that are included in the price. Major layout changes are not included and will incur extra charges based on our hourly rate of £75 per hour.
  • “Client” agrees that their website will be developed on a
    premium template built and designed by a third party.
  • “Client” agrees that their website will be accessible and editable via the WordPress CMS.
  • Ecommerce functionality is not included in this package. If E-commerce functionality is required an additional payment of £500 will be required.

3.p. Specific Terms – Enterprise Package

  • These terms are in addition to the above General Terms
  • The “Client” understands that only 6 pages will be included. Any extra pages that are required will be charged at our hourly rate of £75 per hour.
  • Upon purchase, client will liaise with their account manager and discuss which colours, fonts and content are required for their website. Once this has been agreed, work will commence.
  • Upon completion, “Client” agrees they will be presented with 1 finished design and will be allowed only small alterations such as font selection, colours and content changes that are included in the price. Major layout changes are not included and will incur extra charges based on our hourly rate of £75 per hour.
  • “Client” agrees that their website will be developed on a
    premium template built and designed by a third party.
  • “Client” agrees that their website will be accessible and editable via the WordPress CMS.
  • Ecommerce functionality is not included in this package. If E-commerce functionality is required an additional payment of £500 will be required.

3.q. Specific Terms – Ecommerce Package

  • These terms are in addition to the above General Terms
  • The “Client” understands that only 8 pages will be included. Any extra pages that are required will be charged at our hourly rate of £75 per hour.
  • Upon purchase, client will liaise with their account manager and discuss which colours, fonts and content are required for their website. Once this has been agreed, work will commence.
  • Upon completion, “Client” agrees they will be presented with 1 finished design and will be allowed only small alterations such as font selection, colours and content changes that are included in the price. Major layout changes are not included and will incur extra charges based on our hourly rate of £75 per hour.
  • “Client” agrees that their website will be developed on a
    premium template built and designed by a third party.
  • “Client” agrees that their website will be accessible and editable via the WordPress CMS.
  • Ecommerce functionality is included with standard “out of the box” ecommerce functionality. Any custom functionality related to how the ecommerce section of the website works will incur extra charges based on our hourly rate of £75 per hour.
  • “Client” is allowed to choose up to 3 different payment gateways for Integration, including: Bank Transfer, Cheque, PayPal, Stripe,
    Authorize.net, WorldPay, 2Checkout and Braintree. For integration of any other payment gateways there will be extra charges based on our hourly rate of £75 per hour.

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